What is the platform and EMR used at LHT?

There are many options when it comes to online platforms for teletherapy sessions and EMRs. Luckily, we’ve spent time testing what platforms work best for our therapists and are constantly trying to adapt and improve the systems we use. Here are the platforms and EMRs we currently use for sessions and medical records at Lighthouse Therapy.

Zoom – The Virtual Meeting Platform


Most of us are likely already familiar with this video call platform. Zoom is one of the most commonly used platforms for teletherapy sessions and virtual classrooms. 


Zoom is a virtual space where therapists can easily conduct sessions with students. It offers features like screen sharing, whiteboarding, and breakout rooms to create interactive and engaging sessions.


This is the platform most often used at Lighthouse as it is the one most therapists and students are familiar with. However, it’s not the only platform we use. 


monday.com – Our EMR Platform


For our EMR (Electronic Medical Records) we use monday.com. It provides a way for therapists to safely share medical records with schools and parents online.


monday.com streamlines administrative tasks like scheduling, billing, and documentation. This allows therapists to focus much more on patient care. monday.com also offers specific features tailored to therapy practices, such as progress notes and many other tools for telehealth integration to facilitate remote therapy sessions.


Another notable feature of Monday.com is that Lighthouse Therapy has customized the interface to be extremely simple for therapists. Therapists have a single user interface (dashboard). There, they can see a calendar of their appointments for the week or month, their list of students, a list of appointments, and input notes. All of this can be done from a single interface without navigating anywhere. This makes providing services simple, and it means the therapist has very little to learn how to use the system.

An Overview of Our Platforms


I hope this gives you a clearer understanding of what our main platform and EMR are and why we use them. Zoom is the most common video call platform, so many of our therapists prefer that. However, Coviu offers a video call platform designed specifically for teletherapy, so it can help with smoother sessions once you’ve adapted to it. Monday.com is our EMR that allows the smooth and secure sharing of medical records.


If you have any further questions, feel free to visit our frequently asked questions section here. Thank you and I hope you have a very blessed day!

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