What Should I Consider When Seeking Teletherapy Services?

As schools increasingly turn to teletherapy to meet their students’ needs, it’s crucial to approach this transition thoughtfully. This guide will walk you through key considerations before, during, and after implementing teletherapy services in your school or district.

Before You Begin: Laying the Groundwork

Identify Your Needs

  • Determine which disciplines you need (e.g., speech therapy, occupational therapy)
  • Specify caseload details and which students will receive teletherapy

Establish Timelines

  • Set firm start dates for services
  • Consider contingencies for unexpected changes (e.g., early maternity leave)

Address Compliance and Clearance

  • Identify any additional clearances therapists may need
  • Clarify the form and process for obtaining these clearances

Prepare Your Infrastructure

  1. Designate therapy locations within the school
  2. Identify facilitators to assist with student management
  3. Assess and procure necessary equipment:
    • Computers or tablets
    • Headsets with microphones
    • Strong internet connection (preferably hardwired)

Secure Stakeholder Buy-In

  • Communicate with all affected parties about the transition to teletherapy
  • Address potential challenges and concerns proactively

Budget and Invoicing

  • Determine how teletherapy services will fit into your existing budget
  • Identify who will handle invoicing and payments

During Onboarding: Setting Up for Success

Establish Key Contacts

  • Designate a primary contact for day-to-day communication
  • Identify who will handle absence notifications and scheduling conflicts

Ensure System Access

  • Provide access to necessary systems:
    • IEP platforms
    • Medicaid billing systems
    • Student databases
  • Address potential email blocking issues

Facilitate Communication

  • Share contact information between teletherapists and relevant teachers
  • Establish referral methods for new and existing students

Share Essential Information

  • Provide school calendars and bell schedules
  • Clarify any differences between buildings or grade levels
  • Outline procedures for problem resolution

Once Services Begin: Maintaining Smooth Operations

Parent Communication

  • Develop a plan to inform parents about teletherapy services
  • Address any concerns or questions they may have

Regular Check-Ins

  • Schedule regular meetings with your teletherapy provider
  • Use these meetings to address any issues or concerns promptly

Continuous Improvement

  • Remain open to feedback from all stakeholders
  • Be prepared to adjust processes as needed

The Key to Success: Ongoing Communication

The most critical factor in successful teletherapy implementation is maintaining open, regular communication with your teletherapy provider. This ensures:

  1. Smooth transitions, especially when first implementing teletherapy
  2. Quick resolution of any issues that arise
  3. Teletherapists feel integrated into your school team
  4. Students receive the best possible care and support

Remember, the goal of teletherapy is to serve your students effectively. By working closely with your teletherapy provider and maintaining clear communication channels, you can create an environment where teletherapists have the tools and support they need to help your students thrive.

By considering these factors and maintaining open lines of communication, you’ll be well-positioned to implement a successful teletherapy program that meets the needs of your students, staff, and school community.

 

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